Shipping policy
Shipping Estimates
All orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email.ou will receive another notification when your order has shipped.
We ship to most places around the world
We offer free shipping anywhere in the world when you order at least two prints.
For orders with one print, we charge a $5USD flat rate anywhere in the world.
Duties and Taxes
Your order may be subject to import duties and taxes (including VAT) in the chance that we don't have a local printer. These charges are incurred once a shipment reaches your destination country. Lucciola Art Co. is not responsible for these charges if they are applied and are your responsibility as the customer.
We can’t ship to some countries because of legal restrictions or shipping carrier limitations.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 to 10 days of receiving your shipping confirmation email, please contact us at lucciolaartco@gmail.com with your name and order number, and we will look into it for you.
Download the Shop App to check the status of your order.
Shipping to P.O. boxes
Typically only national postal operators (like the US Postal Service or Canada Post) are able to deliver orders to PO Boxes. We suggest you use a physical address instead of a PO Box address to ensure smooth delivery.